Live Online Casinos That Offer Cashback

If you are used to playing in a regular online casino like the Rushmore Casino then you might be spoiled with a lot of cashback bonuses and constant reload bonuses. At a live dealer casino this is not as common and the reason behind this is that the margins for live dealer casino games is a lot lower than at a random number generated casino. The regular online casinos are able to adjust their payouts exactly as they please and this way they can in a way decide the precise amount of money that should be paid out to the players and how much should be kept for the casino itself. With alive online casino there are a lot of expenses and they also have to deal with the inevitable variance at the blackjack and baccarat tables.

A live dealer casino will have to pay employees, not only the ones working the customer support and the staff running the site but they also have to pay all the real live dealers that they have on the payroll. While a regular online casino they don’t have to pay any dealers as all the games they offer are virtual.

Then we have the thing called variance that I mentioned earlier. Even though all the casino games have a built in house edge that’s not a guarantee that they will always be making money every month. There could be months where a high roller manages to not only wipe out the whole months profit for a live dealer casino but will also be able to put a big dent in the entire years profit. The regular online casinos will not have to deal with these types of swings.

So Why Should You Play at Live Online Casinos Then?

Well there are many reasons for this but the main ones are that you know for a fact that the games are not rigged and you know the actual house edge at all the games you are playing as they are not RNG based. You also get a much more social experience compared to a regular online casino. If you are playing games like blackjack, roulette or baccarat then there is really no reason why you should not be playing at a live online casino.

Where To Get Live Online Casino Cashback

Even though it’s not very often that live online casinos are offering cashback deals it’s still possible to get them from time to time. At live casinos like SmartLive and LuckyLive they will run the occasional promotions where they offer both cashback deals on certain days and also reload bonuses for you take take advantage of. So make sure to have an account with these two live casino sites and sign up for their newsletter so that you don’t miss out on the cash back deals once they become available.

Read More

My Favorite Live Online Casino

All casino players have their personal favorites amongst the casinos they have played at. It might be because they hit that jackpot once that paid for a week in Hawaii, it could be the hot dealers at the live blackjack tables or it’s the feel of the software that keeps you coming back to the same casino every time you play.

In my case I keep coming back to my favorite live dealer casino because of the following three reasons:

  • They are using the Evolution Gaming platform which is the best one out there, in my opinion that is.
  • They are also offering sports betting which means I won’t have to move money between sites to bet on sports.
  • They have great customer support.

So which live dealer casino could I be talking about? It’s the Ladbrokes.com Live Casino obviously. These guys have always been treating me really well and one experience that I had lately made me realise even more that this is by far my favorite live casino on the internet.

Let me tell you what happened. I was sitting at the blackjack table betting on multiple boxes (three to be exact) and my bets varied between €100 and €200 per box for about 2 hours of play. Then all of a sudden there is a glitch in the software and instead of accepting my three boxes with €100 on each I end up sitting on one seat and the bet is €1000. This all happens very fast and I tell the dealer in the chat that there has been some kind of glitch and that I need a pit boss. The pit boss gives me the usual runaround, telling me that I will be contacted by Ladbrokes support once they have investigated the issue. In the meantime I lose the hand and €1000 is deducted from my balance.

I have been gambling online for the last 10 years so this is not the first time something goes wrong due to an obvious software glitch but I also know that most gaming companies would never admit to something like this and I didn’t have much hope of ever seeing that money again.

Within 48 hours I get a phone call from a customer support agent at Ladbrokes telling me they haven’t found any software glitch and I must have bet €1000 without knowing it (go figure).  I then tell her to look at my betting pattern for that day, I was playing three boxes all day long and never bet over €200 and now all of a sudden I should have bet €1000 on one box. It just didn’t make any sense for me to do that. She agreed with me and said that she was ready to compensate me with a €400 good will bonus even though this was my own fault in their opinion. I then told her that I’m not interested in a €400 compensation when I lost €1000 due to an obvious glitch. The customer support rep then told me she would fight for my cause and hopefully get me the full €1000 refund.

And sure enough, within 24 hours I get this email:

Dear Mr XXXXXX,

In regards to our previous discussion earlier today.

I have spoken to my management team and they have agreed to credit your
Gaming account with the full amount of EUR1000 as a gesture of goodwill.

This is on the understanding that should this happen again, we will not
be in any position to refund a stake that has been incorrectly selected.

When playing online it is your responsibility for making sure the bets
you have selected are correct.

We would like to thank you for your patience and understanding whilst we
investigated this issue for you.

We hope that you continue to play on Ladbrokes Live Dealer.

If we can be of any further assistance, please contact us again and we
will be more than happy to help you.

Kind regards,

XXXXXX
Customer Services
Ladbrokes online Gaming

This is the kind of customer support that keeps players coming back to an online casino as trust is one of the major factors when choosing an online casino. I completely trust Ladbrokes with my money after that incident and I know that they got my back if something should go wrong at the virtual felt.

If you are looking to sign up with a safe and trusted live dealer casino then Ladbrokes should be right on the top of your list.

Below is a video of the live dealer blackjack tables at Ladbrokes Live Casino (not the session that went wrong)

Read More

Give Us Live Dealer Craps Games

I don’t know about you but since the introduction of live dealer gaming I have been waiting for one of the live online casinos to launch a live dealer craps table. I am actually really surprised that none of the current live casinos have gotten around to adding this fantastic table game but I am guessing there just isn’t enough interest for the game amongst European casino players and the US friendly live dealer casinos probably don’t have the technology in place to provide live online craps yet.

Even though we have recently seen the launch of a couple of US facing live dealer casinos such as Sportsbook.com Live Casino and OddsMaker.com Live Casino they can’t really compare to the European counter versions. Don’t get me wrong, if you have never played on one of the EU live casino sites you will probably think the live dealer games at these casinos are awesome. But in reality they still have a long way to go before they can compare to live casino sites like LuckyLive Casino and Ladbrokes Live Casino. So if I was a gambling man (which I am) I would bet we won’t see any live dealer craps tables until online gambling is completely legal and regulated in the US. And once that happens it will probably be a software provider like PlayTech or Evolution Gaming who will come up with the technology for these tables.

Craps is a Perfect Fit For Live Online Casinos

Some casino games are just not well suited to become live casino versions. Take slots for example, since this is a random number generated game from the start I don’t see how this would ever become a featured game at a live dealer casino, and the same goes for video poker. But craps on the other hand, this would be a perfect fit for a live dealer casino but there are a couple of obstacles that they need to get by first. The main one being that the shooter can’t actually be in the studio and throw the dice for obvious reasons. But maybe this could be solved by having some automated machine from which the dice are thrown from when the shooter clicks a button on his or her screen. We have already seen this done with the automated roulette tables at SmartLiveCasino so I don’t see why a similar sulotion wouldn’t work for a live dealer craps game.

As I said, we probably won’t be seing any live dealer craps tables added at any live online casinos any time soon. But I sure hope I am wrong.

Read More

Are Live Dealer Casino Games Rigged?

A lot of people seems to be thinking that live dealer casino games are somehow rigged so I thought I would make this post and clear out some common misconceptions.

First of all it is important to know that all live dealer casinos have the house edge working to their advantage no matter what game you are playing. This means that they don’t have to rig any games, they will end up with a profit in the long run anyway. It would make no sense at all for a licensed live online casino to start rigging their games in order to win your money at a faster pace because chances are big that you will be losing the money to them anyway.

There are always rumours about fixed slot machines or other types of casino games but let’s take a closer look at the situation for online live dealer games.

Live Dealer Casinos Are Not Rigged

I can give you my personal guarantee that none of the live dealer casinos listed on this site are using unfair methods to win your money. All of these casinos are licensed and regulated in the UK which should make you feel a lot safer than when you are playing at a Random Number Generator casino that is not regulated or licensed anywhere.

Another thing that should make you feel certain that the live dealer casinos are not rigged is the fact that all of the dealers are shuffling the cards right infront of you at the end of each shoe. If they were doing something fishy with the cards you would be able to spot this instantly. This is true for both live dealer blackjack and live online baccarat.

There Are No Magnets Under the Roulette Tables

I can’t tell you how many times I have seen people in the chatting at various live online casinos claiming that there are magnets under the roulette tables which enables the casino to control the outcome of each spin. Now if you think this is true I ask you to sit back and give this some real thought. The game of roulette has a house edge of over 5% which is signficantly higher than the blackjack or baccarat tables. With a house edge that big why should they need to rig the tables with magnets risking their entire business and reputation to control and outcome that is inevidable anyway? Once again it just doesn’t make sense for the live dealer casinos to rig the roulette games or any other game for that matter. They have the house edge working in their favor and that is all they need.

Could Live Dealer Casino games Possibly Be Rigged?

Well obviously if someone really wanted to rig the games at a live online casino they would be able to figure out some way to do it. They could start shuffling the decks outside of the screen at the baccarat and blackjack tables and I suppose they could rig the dice at the Sic-Bo tables and arrange the roulette table to produce constant losers.  In theory it could happen, sure. But at the risk of sounding like a broken record I have to say it again. The live dealer casinos are NOT rigged.

If you are still not sure if the live dealer casino games are rigged or not I would suggest that you stay away from them but it would be a shame to miss out on something that is so much fun.

Read More

We Now Have a YouTube Channel!

When running a website about live dealer casinos it’s not always easy to get people to understand just how awesome these games are by just writing it down in words. Not everyone will understand what a live online casino is just by reading about it as it is quite a new product on the online gambling scene. That’s why we have decided to start our own LiveDealerCasino.org YouTube channel so that you will be able to see for yourself what it is all about.

Our intentions is to get a lot of videos up on the channel so we are covering all the aspects of live dealer gaming, from live blackjack to live sic-bo.

We are also going to start blogging a bit more often to keep the site up to date with the latest live casino promotions and we will be doing some post about our own live casino sessions with videos of our play.

Below is a sample of a video from our YouTube channel. If there are any particular videos you would like to see added just let us know by dropping a comment in the box below and we’ll make sure to add it.

Read More